State Farm® Insurance Agent Robert Reed
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
LeAnna Fisher
December 6, 2025
5
out of
5
rating by LeAnna Fisher
"Matteo was ever so helpful and said he would contact me when they're servicing home insurance for CA. So refreshing after always being told to call a company back. Excellent customer service. Keep up the great work and Merry Christmas‼️👏🏼🎄🫶🏼"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs at Robert Reed State Farm, just let us know! Happy Holidays!!!"
Michi W
December 5, 2025
5
out of
5
rating by Michi W
"Mateo responded to my call very quickly and was super helpful over the phone. He answered all of my questions and took care of the issues I was having. His calm demeanor really helped me relax. Excellent customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Robert Reed State Farm. If you ever have any questions or need assistance, we’re here to help!"
Abraham Delgado
December 4, 2025
5
out of
5
rating by Abraham Delgado
"Great service, Mateo is always ready to help and get things done!"
We responded:
"Thank you for your 5-star review! Robert Reed State Farm is happy to be your good neighbor!"
leslie estrada
December 3, 2025
5
out of
5
rating by leslie estrada
"This crew at Robert Reed Agency is amazing and has excellent customer service. If there is a hiccup they fix it immediately!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Robert Reed State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Coy Balanag
November 21, 2025
5
out of
5
rating by Coy Balanag
"If you need help with insurance, Mateo is the man to see! Not only is he helpful and kind, but knows his stuff! If you explain what type of insurance you need, he'll find exactly the coverage that works best for you! Mateo is great! His offices are conveniently located Jefferson St in Napa."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs at Robert Reed State Farm! If there is anything else we can do to help, please let us know!"
Chelsea Leoncio
November 21, 2025
5
out of
5
rating by Chelsea Leoncio
"Mateo and his team are amazing. Their customer service is beyond compare. They take care of our business and our personal insurance needs. If I have any questions, he and his team are quick to get back to me. They also give me advice on what I can do from my insurance and financial needs. What I like most is that they really work together as a family and they make you feel like you're a part of their family. I wouldn't trust anyone else with the most important protection for my business and my family."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service at Robert Reed State Farm! If there is anything else we can do for your insurance needs, just let us know! "
Cris Bolton
November 14, 2025
5
out of
5
rating by Cris Bolton
"Mateo definitely receives my 5 Star rating for providing me with superior customer service! His professionalism shined all through our conversation. He explained each covered item in detail for my complete understanding. But what I enjoyed most was his engaging personality which made me comfortable. Can I give him a 10 Star rating? Thank you so much Mateo!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs at Robert Reed State Farm!"
Edward Wallace
November 12, 2025
5
out of
5
rating by Edward Wallace
"Mateo is a genuine authentic guy. Made the process easy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Robert Reed State Farm. If you ever have any questions or need assistance, we’re here to help!"
Alexi
October 7, 2025
5
out of
5
rating by Alexi
"It was a pleasure working with Francisco. He was professional from beginning to end. He is the agent you want to speak with. He is resourceful and reliable. Amongst having lots of clients he is detail oriented and will remember you and your business that you bring to State Farm. I can’t recommend anyone else! Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Robert Reed State Farm looks forward to continuing to take care of you!"
Jaclyn K
September 29, 2025
5
out of
5
rating by Jaclyn K
"Mateo and the rest of their staff is amazing. Very friendly office. He was very knowledgeable and patient with me when I inquired about bundling home, auto and life insurance. Definitely recommend their office for any of your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Robert Reed State Farm! If you ever have any questions or need assistance, we’re here to help!"
Brad Saunders
September 15, 2025
5
out of
5
rating by Brad Saunders
"Great agency! I have used them for all Auto, Home and recreational vehicles for over 13 years!"
We responded:
"Thank you for reviewing Robert Reed State Farm! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ruby Olivo
September 4, 2025
5
out of
5
rating by Ruby Olivo
"I highly recommend Francisco at this office. He explained everything on my life insurance application and made it really easy. 5/5 stars"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Robert Reed State Farm. If you ever have any questions or need assistance, we’re here to help!"
Napleon Esparrago
August 28, 2025
5
out of
5
rating by Napleon Esparrago
"I truly appreciate and grateful that Mateo Account Manager at State Farm Insurance went out of his way helping me out with my auto insurance inquiries. He is competent efficient kind knowledgeable and skillful in his job thank you very much. I highly recommend Mateo and his team to any of your insurance needs."
We responded:
"Thank you for reviewing Robert Reed State Farm! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Paolo Esparrago
August 28, 2025
5
out of
5
rating by Paolo Esparrago
"Extremely friendly staff, always honest and helpful getting policies set up or changed. I highly recommend Mateo and his team for any of your insurance needs."
We responded:
"Thank you for your 5-star review! Robert Reed State Farm is excited to be your good neighbor!"
Mia P
August 27, 2025
5
out of
5
rating by Mia P
"Mateo was very helpful, provided great information and was able to answer all questions. He is friendly and knowledgeable, a pleasure to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Robert Reed State Farm. If you ever have any questions or need assistance, we’re here to help!"
Alvin Vinoya
August 27, 2025
5
out of
5
rating by Alvin Vinoya
"Great Staff. Mateo quickly responded to questions I had regarding my policies and he was able to reduce some of my premiums! Thank you for great customer service Mateo."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let Robert Reed State Farm Insurance know!"
C Manangan
August 21, 2025
5
out of
5
rating by C Manangan
"It was my first time getting my own car insurance. Mateo was very helpful and explained everything in detail. Would reccomend going to him if this is your first time experience with getting car insurance as well. :)"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service at Robert Reed State Farm! If there is anything else we can do for your insurance needs, just let us know!"
ben
June 17, 2025
5
out of
5
rating by ben
"Francisco was polite, informed and patient with me. I’m so glad I called instead of trying to update my insurance online."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know at Robert Reed State Farm!"
Laurie Nelson
June 13, 2025
5
out of
5
rating by Laurie Nelson
"I recently received my car insurance premium that I’ve had for two years. Couldn’t believe they increased my annual rate by $300. I’ve had no tickets or any accidents Mateo, from Reed-StateFarm reached out to me, he is very easy to talk to, informative, and was patient while I did my research! Thank you Mateo! Laurie Nelson"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor at Robert Reed State Farm!"
Lacey Lauria
May 2, 2025
5
out of
5
rating by Lacey Lauria
"Robert Reed State Farm insurance is the best. They are available to help me anytime I need it. They are all very kind and never make me feel like a bother. (Even if I am whining) I appreciate you guys so much. I want to thank Francisco for being so patient with me and helping me get the best value."
We responded:
"Thank you, Lacey!!! We appreciate you and are thankful for the relationship - please do not hesitate to reach out and or stop by anytime! All of us at Robert Reed State Farm love interacting with our customers and ensuring you're well taken care of! "
rachel norman
April 22, 2025
5
out of
5
rating by rachel norman
"Mateo did a fabulous job helping me find the best coverage for my needs!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help you at Robert Reed State Farm!"
Janet Manley
April 17, 2025
5
out of
5
rating by Janet Manley
"I was happy to get a new policy through State Farm insurance with Mateo helping me get a good price and good coverage. Thank you, Mateo."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help at Robert Reed State Farm!"
Ricardo Romero
April 5, 2025
5
out of
5
rating by Ricardo Romero
"Great customer service ! The staff are very responsive and looks for ways for their customers to save the most money on their insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know at Robert Reed State Farm!"
Jeremy Jimenez Sr
March 29, 2025
4
out of
5
rating by Jeremy Jimenez Sr
"Thank you Mateo for all your help."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears at Robert Reed State Farm!"
Landon Antonio
March 21, 2025
5
out of
5
rating by Landon Antonio
"Mateo is an awesome guy and super helpful, easy to talk to and guides you through the whole process like a pro."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs at Robert Reed State Farm, just let us know! "